Terms of Service

1. Who we are

bids&more is operated by Bids & More Ltd ("we", "us"), a company registered in England and Wales, registered office London, United Kingdom. You can contact us at [email protected].

2. What bids&more is

bids&more is a reverse-auction marketplace that connects people who need a job done ("posters") with people who can do it ("providers"). A poster describes a job for free; providers submit competing bids; the poster chooses one and pays a deposit to secure it.

We provide the platform that makes this introduction and payment possible. We are not a partyto the job itself — the agreement to carry out and pay for the work is directly between the poster and the provider they choose. We don't employ providers, supervise their work, or guarantee its quality, safety, or legality.

3. Eligibility and accounts

You must be at least 18 to use bids&more. We're UK-based, and full US terms are still being finalised — if you're posting or bidding from the US, treat this as early access: all prices are shown and charged in £ regardless of where you're based. Posting a job or placing a bid with an email address automatically creates an account under that email — you don't need to set a password up front, but you're responsible for the email inbox and, once you set one, the password protecting it. Keep your contact details accurate: it's how we and other users reach you about a job.

4. Posting a job and receiving bids

Posting a job is free and always will be — we never charge posters to publish a listing. Every bid submitted on your job is public and visible to anyone, including other bidders. You choose whether to accept a bid; you're never obliged to accept any of them, and you can cancel an open job at any time before a bid is accepted.

5. Fees and the deposit

Our commission is tiered by the size of the accepted bid (currently 15% under £100, 12% between £100–£500, and 9.9% above £500) and is added on top of the provider's bid — it's never deducted from what the provider receives. When you accept a bid, you pay this commission as a deposit via Stripe to secure the job. The remaining amount of the bid (the part that goes to the provider) is agreed and settled directly between you and the provider once the work is done — it does not pass through us, and we don't take a cut of it.

The deposit is refundable if the job is cancelled before the provider begins work, or if the provider fails to carry out the job. To request a refund, contact [email protected] with the job details. Once work has been completed and accepted by the poster, the deposit is non-refundable, as it reflects a service (matching and securing the job) that has already been delivered.

6. Your statutory rights

Nothing in these terms affects your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015 and, where applicable, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 in respect of the deposit payment you make to us directly.

7. Acceptable use

Don't post anything illegal, fraudulent, defamatory, or that infringes someone else's rights. Don't use the questions, bidding, or messaging features to harass, spam, or scrape other users, or to attempt to take a job off-platform purely to avoid paying the commission on a bid you accepted through bids&more. We may remove content, decline a listing, or suspend an account that breaches this.

8. Reviews and reputation

After a job is completed, both parties can leave a public review tied to the other person's profile. Reviews must be honest and based on genuine experience with that job. We may remove reviews that are fake, abusive, or unrelated to the work performed.

9. Liability

To the extent permitted by law, we exclude liability for the acts or omissions of posters and providers, including the quality, safety, timeliness, or legality of any job carried out between them. Our liability to you for any claim relating to the platform itself (for example, a payment processing error) is limited to the amount of the deposit in question. Nothing in these terms excludes liability that cannot be excluded under UK law, such as for death or personal injury caused by our negligence, or for fraud.

10. Suspension and termination

You can stop using bids&more at any time. We may suspend or close an account that breaches these terms, is used fraudulently, or poses a risk to other users, with notice where reasonably possible.

11. Changes to these terms

We may update these terms as the platform evolves. If we make a material change, we'll post the update here with a new "last updated" date; continuing to use bids&more after that means you accept the change.

12. Governing law

These terms are governed by the laws of England and Wales, and any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.